FREQUENTLY ASKED QUESTIONS

  1. Who is the organiser of each highlighted event?

SMART Facilities Management Solutions Expo 2017 is organised by Sphere Exhibits, a subsidiary of Singapore Press Holdings (SPH). Co-located with SMART Facilities Management Solutions Expo is the Facilities Management Conference 2017, which is jointly organised by Sphere Exhibits and Singapore Institute of Building Limited.

  1. Where and when will SMART Facilities Management Solutions Expo 2017 be held?

It will be held at Sands Expo & Convention Centre, Hall A, from 20 – 21 July 2017, Thursday to Friday.

  1. What are the opening hours of the SMART Facilities Management Solutions Expo 2017?

SMART Facilities Management Solutions Expo 2017 opens daily from 10am – 6pm on 20 July 2017 and 10 am – 5pm on 21 July 2017.

  1. Where and how can I register to visit the exhibition?

You may register online at the event website. Your registration will be processed and, if successful, you will receive a confirmation email (along with the confirmation number) within 14 working days. To collect your visitor badge, bring a printed copy of your confirmation email and your business/name card to the "Pre-Registered Visitors" counters at Sands Expo, during show days.

You may register on site on show days. From 20 – 21 July 2017 (during show days) – Bring along your business/name card, go to the Visitor Registration area at the Sands Expo, fill up the ticket completely and present it at the Visitor Registration counter to obtain your visitor badge.

  1. I need to apply for a Visa to enter Singapore for SMART Facilities Management Solutions Expo 2017. I have been told by the Singapore Mission nearest to me that I need to a Letter of Introduction from the Organiser. Who do I contact to obtain this Letter of Introduction?

Email fmse@sph.com.sg with the subject: Request for Letter of Introduction for SMART Facilities Management Solutions Expo 2017, and provide your full name   (as in passport), passport/travel document number, nationality, job title, company, company address, city, country, telephone number, fax number and email address.

We will also require you to fax a photocopy of your business card and passport to fax number: +65 6319 6140, addressed to Organiser of SMART Facilities Management Solutions Expo 2017. We will fax/email you a copy of your Letter of Introduction before sending the original copy by mail to you.

  1. We are a group of overseas delegates from a trade association/company, and would like to visit the event. Who can we contact?

Please email fmse@sph.com.sg or contact Noraliza Ismail at +65 6590 3407 or rabitaj@sph.com.sg. Application and delegate list must reach organizer by 7 July 2017.

  1. What benefits will we get if we visit as a group?

As a group, the following services will be available to you:

  • Official group photograph session upon check-in at the exhibition
  • Express visitor registration
  • Exclusive invitation to attend SMART FMSE 2016 Networking Events
  • A copy of the Show Directory each
  • Special rates apply for sign-up for conferences.
  • *Optional guided tour of the exhibition

*Overseas group only.